Bitfinex went offline amidst the green market but went to work fast and within 3 hours was able to resume its services.
That’s How you give a Heart Attack!
One of the biggest digital asset platforms, Bitfinex is having issues and has gone offline for all of its users. At the time of writing, Bitfinex has been on the 13th position while managing the daily trading volume of $335 billion. In the past 24-hours, it saw a surge of over 200 percent and one of the biggest one in the trading volume.
Today, Bitfinex went offline while its website mentioned, “We will be back online shortly. Sorry for the inconvenience.”
The exchange took to Twitter to share the update of issues they are having and working on resolving them.
However, the exchange later clarified that not only a few but all of its users have been affected.
“We apologize for our previous tweet. In the rush to make users aware of our issue promptly, we were poor in the choice of wording. We can confirm Bitfinex is offline to all users. Please be assured that funds are safe. We will communicate here with further updates.”
But Bitfinex took immediate actions and went online again as it reported, “Thank you all for your patience today. Bitfinex will open at 10:30 AM UTC as view only, and trading will restart at 10:35 AM UTC.”
Bitfinex made an “unreserved apology” and shared that the incident was “unscheduled, unanticipated and as unexpected to us as it was to you,” while further ensuring,
“The issue that caused this downtime was attributed to connectivity. Our team identified and responded to the situation immediately and worked unremittingly to bring full service back as quickly as feasibly possible. Your safety is our top priority and we can confirm that all funds were safe during this period.”
Bitfinex has been fast in discovering the issues, communicating with its users, and ensuring the timely solution. This has one of its user appreciating the exchange with, “A superb, professional and speedy response from all the team.”
However, it also rattled others as one Bitfinex user stated, “Damn it…why do you always have a problem after the market moves?”another Bitfinex user as the market is currently seeing greens with Bitcoin up 7 percent nearing $3,700 while Ethereum, Litecoin, EOS, and Cardano are up more than 10 percent.
Another one quipped, “And that’s how you make a heart attack!”
After the incident, Bitfinex comes with some information and apology for the downtime.
Stay tuned with Coingape to follow up the further announcement from Bitfinex.
Having a background in writing, I worked on a wide array of industry topics and have recently entered the world of Blockchain and Cryptocurrency.