BitMEX Crypto derivative trading platform has released a report on ‘recent inconvenience caused’ due to slow API responses. According to the report, the trading platform has experienced ‘API Timeouts’ on Feb 08 between 05:40 and 07: 11 UTC.
Consequent to the blog published, it has been quickly mitigated within a few minutes after the issue detected. Moreover, the slow API responses are quickly identified using BitMEX’s internal alerting mechanism’. The announcement reads that the issue of ‘API timeouts’ occurred due to the resource contention at the API layer. It says;
Between 05:40 and 07:11 UTC today, a subset of the requests to the BitMEX REST API experienced slow API responses and eventual API timeouts due to resource contention at the API layer. Upon detection via our internal alerting mechanisms we identified the cause and mitigated the immediate impact within a few minutes. There is currently no ongoing issue and there was no impact to the trading engine or user data during this time.
Additionally, it assures that these issues are being taken on ‘priority’ and eventually the team is undertaking a high-level internal monitoring system to detect further issues and resolve quickly.
We have also increased the sensitivity of our system monitoring to detect and resolve potential similar issues much sooner. We apologize for any inconvenience this may have caused.
Stay tuned with Coingape to follow up the further announcement from BitMEX.