Block, Inc., the company behind Cash App, has reached a $40 million settlement with the New York Department of Financial Services (NYDFS). The penalty follows an investigation into the company’s failure to maintain proper anti-money laundering (AML) compliance.
The NYDFS found that Block had significant issues with its AML program, particularly with its handling of Bitcoin transactions and customer due diligence.
According to the NYDFS, Block’s AML compliance program had several critical flaws. The regulator pointed out that Block failed to implement sufficient controls to prevent money laundering and other illicit activities.
The investigation revealed inadequate customer due diligence, especially regarding Bitcoin transactions, which allowed largely anonymous transactions to go unchecked.
According to Adrienne A. Harris, the NYDFS Superintendent, “Compliance functions require growth in order to scale with the size and scale of the company.” The department also pointed out that between 2019 and 2020, Block’s extent of growth inevitably brought about a backlog, particularly with transaction alerts and responses, which were not treated immediately. This led to more transaction volume flow, hence compromising the site’s capabilities and making it vulnerable to criminal activities.
This fine is the second recent sanction of Block for alleged AML failings. Earlier this year, the company settled a similar issue by paying $80 million to 48 state regulators in January. Moreover, another firm, OKX, faced a $1.2M fine in Malta over allegations of breaching AML regulations.
Block, in a statement, also noted that “Cash App has invested large amounts of both financial and other capital into compliance remediation and improvements.” However, the company failed to accept the findings of the report produced during the investigation. Instead, it sought to assure customers that it had taken note of the violations and was working on fortifying its compliance mechanisms to avoid such mishaps.
As part of the settlement terms and conditions, Block’s management has to appoint an independent monitor. This monitor will be tasked with assessing the company’s compliance program progress. These measures will remain ongoing, as the NYDFS will monitor Block’s compliance with regulatory expectations moving forward.
Block, Inc. operates Cash App, a peer-to-peer payment service that also allows users to buy, sell, and transfer Bitcoin. Cash App has been regulated under the NYDFS as a virtual currency business since 2018.
The company’s growing role in the cryptocurrency market has made it subject to increased regulatory scrutiny, especially in light of the rapid rise in popularity of Bitcoin and other digital assets. However, addressing Bitcoin’s status, Jack Dorsey warned that limiting BTC’s use case to a digital equivalent of gold could lead to its “irrelevance.”
Concurrently, in addition to settling the latest AML case, Block recently launched a new open-source toolkit aimed at helping companies better manage their Bitcoin treasury holdings. The toolkit includes a corporate Bitcoin holdings dashboard and a real-time BTC-to-USD price quote API.
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