ChatGPT Outage: Why Is OpenAI’s Chatbot Down Today?

Sam Altman’s OpenAI has acknowledged an ongoing service outage affecting ChatGPT. According to their live platform status page, they are actively working to mitigate the issue and restore access. The outage began early Tuesday, June 3, with reports of users unable to launch ChatGPT from Chrome.

OpenAI Investigates ChatGPT Outage

Furthermore, Mobile users, especially on Android, have also encountered difficulties. While some users can still access the service, others receive an “Internal Server Error” when making queries. In addition, ChatGPT’s premium subscribers are also affected with users witnessing slowed responses or no reply at all.

OpenAI’s status page indicates that they are investigating the issue. However, no further details are available yet regarding the expected duration of the ChatGPT outage. Notably, ChatGPT experienced a major outage on May 23, lasting over 8 hours. Despite these outages, OpenAI maintains an impressive 99.67% uptime rate over the past 90 days.

According to Downdetector, the OpenAI user complaints spiked to 2,632 within a few hours owing to the recent ChatGPT outage. Out of these reports, 81% user complaints indicate problems with OpenAI’s popular AI chatbot. Meanwhile, the OpenAI website accounted for 14% of the complains with 5% of users having issues running the mobile application.

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Aftermath Of Recent Service Disruption

Users were unable to generate any responses on ChatGPT amid the ongoing outage. In addition, some of them can’t even login using their credentials. Hence, the users became furious and vented their frustration on X, with #ChatGPTDown to express their situation.

In addition, the recent outage was worldwide, attracting attention from ChatGPT users around the world. They also reported experiencing a “Bad Gateway Error” while trying to access the chatbot features. Moreover, ChatGPT provided outdated information in some cases.

However, it was also seen that the ChatGPT interface was working fine in the incognito mode for some users. They suggested that the current outage mostly affects logged in users. Hence, the ones who aren’t logged in or have tried accessing the services via Chrome’s incognito mode could witness improvement in the response time and efficiency.

Whilst, users demanded OpenAI to provide a timeline of the repairment of this issue. Nevertheless, the company hasn’t provided further updates on when the ChatGPT outage could be resolved. Given the history of service failures, the issue might take a few hours to be tackled by OpenAI.

Also Read: AI in 2024: McKinsey Finds Massive Uptake, Particularly in Asia-Pacific