Coinbase Knew of Data Breach in January, Delayed Public Disclosure: Reuters

Nynu V Jamal
June 3, 2025
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Coinbase Had Prior Knowledge about Data Breach: Reuters

Highlights

  • Coinbase had known about the data breach as early as January, says Reuters.
  • Reports unveil an Indian connection to the hack.
  • An Indian-based TaskUs employee was caught capturing images of her official computer.

According to the latest reports from Reuters, the exchange had prior knowledge of the data breach but delayed public disclosure, sparking concerns about transparency and security practices. Coinbase suffered a major data breach last month, exposing sensitive customer information, including names, addresses, and phone numbers.

Coinbase Hack: Prior Knowledge & Delayed Disclosure Raise Concerns

In a surprising revelation, Reuters reported that Coinbase had prior knowledge of a customer data leak as early as January. This raises questions about the company’s delayed public disclosure. According to Coinbase’s SEC filing, the company was aware that contractors had accessed unnecessary data in the “previous months”. The company added that they didn’t know that it was part of the larger operation until they received an extortion demand on May 11.

On May 15, as CoinGape reported, Coinbase revealed a significant hack that involved the stealing of personal information of high-profile users like Sequoia Capital’s Roelof Botha. Hackers allegedly bribed and recruited rogue overseas support agents to access users’ personal data. The exchange claimed, “No passwords, private keys, or funds were exposed. Prime accounts are untouched.”

However, the outsourcing company, TaskUS, stated they promptly notified Coinbase about the breach after the employees were caught. The company identified an employee taking photos of her work computer with her personal phone.

Following the hack, the exchange pledged reimbursement for affected users and the DOJ investigation. But they didn’t reveal if they had prior knowledge of the hack. Chief Legal Officer Paul Grewal noted, “We have notified and are working with the DOJ and other U.S. and international law enforcement agencies and welcome law enforcement’s pursuit of criminal charges against these bad actors.”

Coinbase Breach Traced to India

In addition, Reuters revealed that the Coinbase breach has connections to an Indian-based TaskUS agent. It was this Indian-origin female employee who was caught capturing images of her official computer.

Reportedly, TaskUs terminated over 200 employees in a mass layoff. Three former employees and a person familiar with the matter confirmed that the company informed Coinbase about the incident. The ex-employees claimed that the company investigators or colleagues who witnessed the incident in Indore, India, informed them that the woman and a suspected accomplice allegedly sold Coinbase customer information to hackers for bribes.

Further, the Reuters report added that Coinbase later stated that they had discovered the incident recently.  The exchange added that they had “cut ties with the TaskUs personnel involved and other overseas agents, and tightened controls.”

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Why Trust CoinGape

CoinGape has covered the cryptocurrency industry since 2017, aiming to provide informative insights Read more…to our readers. Our journal analysts bring years of experience in market analysis and blockchain technology to ensure factual accuracy and balanced reporting. By following our Editorial Policy, our writers verify every source, fact-check each story, rely on reputable sources, and attribute quotes and media correctly. We also follow a rigorous Review Methodology when evaluating exchanges and tools. From emerging blockchain projects and coin launches to industry events and technical developments, we cover all facets of the digital asset space with unwavering commitment to timely, relevant information.

About Author
About Author
Nynu V Jamal is a Senior Journalist at CoinGape. She boasts more than 3 years of experience in content writing, with expertise in crypto and blockchain. She has contributed to platforms like CoinEdition and CryptoTale, demonstrating her proficiency in navigating the dynamic crypto landscape. Beyond her journalistic pursuits, Nynu is a literary enthusiast, having served as an Assistant Professor of English Language and Literature. She is a Master's degree holder in English Literature and a UGC NET qualifier. Her academic background has enabled her to publish research papers on literature, while also nurturing her creative side as a published poet. Her creative side extends to music, crafts, and art, which she actively explores. Her unique blend of analytical and creative skills allows her to craft engaging stories that captivate audiences. Stay updated with Nynu on LinkedIn
Investment disclaimer: The content reflects the author’s personal views and current market conditions. Please conduct your own research before investing in cryptocurrencies, as neither the author nor the publication is responsible for any financial losses.
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