Hong Kong Police Investigate JPEX Exchange After $4.3mn In Complaints

Coingapestaff
September 16, 2023 Updated May 14, 2025
Why Trust CoinGape
CoinGape has covered the cryptocurrency industry since 2017, aiming to provide informative insights to our readers. Our journal analysts bring years of experience in market analysis and blockchain technology to ensure factual accuracy and balanced reporting. By following our Editorial Policy, our writers verify every source, fact-check each story, rely on reputable sources, and attribute quotes and media correctly. We also follow a rigorous Review Methodology when evaluating exchanges and tools. From emerging blockchain projects and coin launches to industry events and technical developments, we cover all facets of the digital asset space with unwavering commitment to timely, relevant information.
Hong Kong Police Investigate JPEX Exchange After $4.3mn In Complaints

Hong Kong police are probing the JPEX cryptocurrency exchange following several complaints involving virtual assets valued at approximately HK$34 million (US$4.3 million). The investigation comes in the wake of a warning from the Hong Kong Securities and Futures Commission (SFC) against JPEX for its unregulated operations. Notably, around 83 users have filed complaints due to their inability to withdraw funds.

Advertisement
Advertisement

SFC Flags JPEX Exchange For Deceptive Tactics

The Hong Kong SFC issued a cautionary advisory to potential investors on Wednesday, emphasizing that JPEX had not filed any license applications, cautioning the public to exercise caution when encountering offers that appear too enticing to be legitimate. The SFC further revealed that JPEX had made false claims about obtaining licenses from overseas regulators and had promised high returns on savings products. The exchange also relied on social media influencers, who were often paid promoters, to disseminate misleading information.

Following the SFC’s warning, some users of JPEX reported difficulties withdrawing virtual assets from their online accounts. One user revealed that an attempt to withdraw 1,000 Tether tokens (USDT) resulted in only 25 being received, and the rest are held as processing fees.

Notably, the group administering the Telegram channel for JPEX-related complaints said that it received about 200 complaints, totaling over US$10 million in virtual assets. But blockchain transaction records indicate that JPEX has more than 30,000 users, potentially involving over US$300 million, the group added.

Also Read: Shiba Inu’s Bone Token Unveils Contract Renunciation, Know More Here

Advertisement
Advertisement

JPEX Opaque Ownership

JPEX entered the Hong Kong market over two years ago and conducted aggressive promotion campaigns, including advertisements at MTR stations in prominent areas. The exchange also expanded its operations to Taiwan earlier this year, enlisting entertainer Nine Chen as its spokesperson.

However, Chen has since stated that his contract with JPEX ended in late July. The identities and locations of JPEX’s owners remain unclear due to the company’s non-transparent corporate structure.

As investigations continue, the Hong Kong police are urging victims to come forward and report their cases to the force. Given the increasing number of scam incidents in the segment, the cryptocurrency community is keeping a watchful eye on the developments surrounding JPEX.

Also Read: Pepe Coin, Aave Surges while Bitcoin Stays Flat

Advertisement
coingape google news coingape google news
Investment disclaimer: The content reflects the author’s personal views and current market conditions. Please conduct your own research before investing in cryptocurrencies, as neither the author nor the publication is responsible for any financial losses.
Ad Disclosure: This site may feature sponsored content and affiliate links. All advertisements are clearly labeled, and ad partners have no influence over our editorial content.

Why Trust CoinGape

CoinGape has covered the cryptocurrency industry since 2017, aiming to provide informative insights Read more…to our readers. Our journal analysts bring years of experience in market analysis and blockchain technology to ensure factual accuracy and balanced reporting. By following our Editorial Policy, our writers verify every source, fact-check each story, rely on reputable sources, and attribute quotes and media correctly. We also follow a rigorous Review Methodology when evaluating exchanges and tools. From emerging blockchain projects and coin launches to industry events and technical developments, we cover all facets of the digital asset space with unwavering commitment to timely, relevant information.

About Author
About Author
CoinGape comprises an experienced team of native content writers and editors working round the clock to cover news globally and present news as a fact rather than an opinion. CoinGape writers and reporters contributed to this article.
Investment disclaimer: The content reflects the author’s personal views and current market conditions. Please conduct your own research before investing in cryptocurrencies, as neither the author nor the publication is responsible for any financial losses.
Ad Disclosure: This site may feature sponsored content and affiliate links. All advertisements are clearly labeled, and ad partners have no influence over our editorial content.