Highlights
As the crypto community is eagerly awaiting the upcoming Pi2Day celebrations, Pi Network unveiled an innovative update to its Know Your Customer (KYC) process. Ahead of the mainnet migration day, the platform launched a new synchronization feature that addresses a critical pain point. This development sets the stage for a more robust and user-friendly experience.
Ahead of the highly anticipated Pi2Day on June 28, the Pi Network has introduced a new KYC feature, effectively resolving the long-standing data synchronization issue. As highlighted by a community member via an X post, the new feature allows “Pioneers to synchronize their KYC status between PiApp & PiBrowser.”
Notably, the new KYC feature is accessible via a dedicated ‘Synchronize Status on Mining App’ button. The user wrote on X,
If your KYC status in the KYC App shows as “KYC Passed” But your Mining App doesn’t reflect it, use this button to sync the status. It Benefits so many users to complete KYC if any synchronisation issues.
Reportedly, this new feature effectively resolves issues like endless migration status loops and ‘tentative approval’ status. The approval status indicates that the review is ongoing and additional verification is necessary for final clearance.
Interestingly, the KYC update arrives at a crucial time, as the platform navigates its recent migration issues ahead of the Pi2Day. The platform has been facing a multitude of issues, including stuck KYC verifications, broken 2FA emails, and disappearing wallet balances. Furthermore, many users were experiencing endless loops and tentative approval statuses, adding to the frustration.
Other technical issues include:
Notably, the introduction of two-factor authentication (2FA) further complicated the issues. Many users reported not receiving confirmation emails or encountering error messages when attempting to verify their accounts.
Some users who successfully navigate the process are encountering a surprising issue: their wallet balances are displaying zero. Some report briefly seeing their coins before they vanished, while others are watching their unlocked tokens disappear without reaching their mainnet wallet.
Users also complained about bugs and delays, which further exacerbated the frustration and disrupted the migration process.
Significantly, the migration chaos and the KYC feature update coincide with the increasing buzz surrounding the upcoming Pi2Day. The day, celebrated on June 28, is a commemoration for the Pi Network cryptocurrency community, also known as Pi Day 2. According to Pi Network, this occasion coincides with the end of Q2 and promises to be a time of community engagement, updates, and excitement for the project’s future.
As CoinGape reported, the Pi Coin is bearing down under intense selling pressure as exchange deposits surge. Despite increasing anticipation of the day, the Pi Coin (PI) is currently in the red zone. As of press time, Pi Coin is valued at $0.5370, down by 2.90%. However, there is a slight increase of 5% in the token’s trading volume, which is currently at $93.59 million.
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