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Bithumb Releases Official Statement, Ensures Complete Coverage of Losses

Sagar Saxena
June 21, 2018 Updated July 17, 2025
Passionate about Blockchain and has been researching and writing about the Blockchain technology for over a year now. Also holds expertise in digital marketing.
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CoinGape has covered the cryptocurrency industry since 2017, aiming to provide informative insights to our readers. Our journal analysts bring years of experience in market analysis and blockchain technology to ensure factual accuracy and balanced reporting. By following our Editorial Policy, our writers verify every source, fact-check each story, rely on reputable sources, and attribute quotes and media correctly. We also follow a rigorous Review Methodology when evaluating exchanges and tools. From emerging blockchain projects and coin launches to industry events and technical developments, we cover all facets of the digital asset space with unwavering commitment to timely, relevant information.

In its official announcement, the recently hacked 8th largest crypto exchange, Bithumb states that currently undergoing investigation, the damage is expected to be less than what have been first reported. It also ensures that customer’s assets are intact and all the damages will be covered by the company only. However, the deposits and withdrawals aren’t opened yet as changes are being made but other options could be provided soon.

Overall damage expected to be lower

Bithumb has released an official “June 20, Incident Report” that details about the hack that resulted in the loss of about 35 billion Korean Won or $30 million worth of cryptocurrencies and the steps the exchange is taking in order to ensure the safety of user’s assets on the platform.

The exchange states that right after the incident, the exchange quickly followed the procedure to report the incident to KISA and intimated the authorities of the stolen cryptocurrency. However, the exchange claims with the investigation currently undergoing, the loss is expected to be not so severe, “the overall scale of damage is getting reduced”.

Though the exact amount is not revealed yet and would be made known later, the exchange ensures “the overall damage will be less than the amount we initially expected.” Talking about the scale of damage on company asset, Bithumb has been administering the customers as well as company assets. The exchange has completed the process of storing the cryptocurrencies of customers and KRW (Korean Won) assets in a cold wallet and bank respectively.

Also, read: Conrail Hack Breaks the Melts Down Fragile Crypto Markets

Company funds to cover the losses

Bithumb makes it clear that the amount of damage incurred from the theft will be fully covered by the company’s own fund. The exchange has about 500 billion KRW worth company’s funds. It further ensures that all the customer’s asset is “intact and fully secured”.

“Please be reminded that our new report of the audit will be released in early July” requests Heo Back-Young, CEO of the exchange. The deposit and withdrawal service is currently halted on the exchange as the company is currently working on changing its wallet system.

It is a good thing that the exchange is taking the security of the system very seriously and taking steps to “prevent any similar cyber-attacks” in future. There is no exact timeline for when the changes will be completed. But the exchange does share the possibility of a compensation event for the current withdrawal delay, for which the announcement will be made in due course.

Currently, Bithumb is working with the government agencies including KISA, AnLab, and National Police Agency to find the “exact cause” and making the required improvements.

Young concludes the announcement by promising its users that a systematic procedure will be established and the highest level of security and services will be provided to the customers.

What do you think of the steps being taken by Bithumb? Share your thoughts with us!

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Why Trust CoinGape

CoinGape has covered the cryptocurrency industry since 2017, aiming to provide informative insights Read more… to our readers. Our journal analysts bring years of experience in market analysis and blockchain technology to ensure factual accuracy and balanced reporting. By following our Editorial Policy, our writers verify every source, fact-check each story, rely on reputable sources, and attribute quotes and media correctly. We also follow a rigorous Review Methodology when evaluating exchanges and tools. From emerging blockchain projects and coin launches to industry events and technical developments, we cover all facets of the digital asset space with unwavering commitment to timely, relevant information.

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About Author
About Author
Passionate about Blockchain and has been researching and writing about the Blockchain technology for over a year now. Also holds expertise in digital marketing.
Investment disclaimer: The content reflects the author’s personal views and current market conditions. Please conduct your own research before investing in cryptocurrencies, as neither the author nor the publication is responsible for any financial losses.
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