Breaking: FTX Claims Agent Kroll’s Cybersecurity Breach Compromised Claimants Data

FTX non-sensitive customer data compromised as claims agent in the bankruptcy case Kroll suffers a cybersecurity breach.
By Varinder Singh
Updated June 3, 2025
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Bankrupt crypto exchange FTX on Friday revealed that its claims agent in the bankruptcy case Kroll suffered a cybersecurity breach. Non-sensitive customer data of certain claimants is compromised. FTX is closely monitoring the situation and its account passwords, systems, and funds are not affected by the incident.

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FTX Claimants Data Compromised in Kroll’s Security Incident

Beleaguered crypto exchange FTX took to X on August 25 to inform its customers, creditors, and the community that its claims agent Kroll has suffered a cybersecurity breach. The incident has compromised non-sensitive customer data of certain claimants in the pending bankruptcy case.

FTX said Kroll currently notifying individuals affected by the cybersecurity incident measures they can take to protect themselves. The bankrupt crypto exchange cleared that its account passwords and systems are safe.

“The incident occurred at Kroll, and Kroll is notifying affected individuals directly with measures that customers can take to protect themselves. FTX account passwords were not maintained by Kroll, and FTX’s own systems were not affected.”

Moreover, FTX Debtors have reached out to Kroll and closely monitoring the situation. Kroll disclosed to debtors that they have promptly contained and remediated the incident. Customers are requested to be alert regarding attempted fraud and scam emails impersonating parties in the bankruptcy.

Bankrupt crypto lender Celsius Network also suffered a data breach that led to their emails being leaked. The leak has caused a significant impact on the bankruptcy reorganization.

Meanwhile, blockchain sleuth ZachXBT posted that FTX customers are already receiving phishing emails and the personal data of customers are compromised.

Meanwhile, FTX has hired Mike Novogratz’s Galaxy Digital to help it with its selling, staking, and hedging activities. It intends to support FTX’s initiatives to reduce market volatility-related risks while maximizing returns on its Bitcoin holdings.

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Varinder Singh
Varinder has over 10 years of experience and is known as a seasoned leader for his involvement in the fintech sector. With over 5 years dedicated to blockchain, crypto, and Web3 developments, he has experienced two Bitcoin halving events making him key opinion leader in the space. At CoinGape Media, Varinder leads the editorial decisions, spearheading the news team to cover latest updates, markets trends and developments within the crypto industry. The company was recognized as Best Crypto Media Company 2024 for high impact and quality reporting. Being a Master of Technology degree holder, analytics thinker, technology enthusiast, Varinder has shared his knowledge of disruptive technologies in over 5000+ news, articles, and papers.
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